Sta-Lok
Hello,
We find Sta-Loks easier to assemble, and we have had far fewer problems with metallurgy, fit, and finish than we've seen with Norsepersons. And customer service, courtesy of U.S. importer Sailing Services, is phenomenal.
As for Hayn's I hope to give them another try, as the terminal is even easier to assemble, a bit stronger, and prettier, to my eye. But our rigging manager has had to suffer through so much pain and expense (thousands of dollars) due to assorted problems that he is so far refusing to allow them in the shop. As for customer service, my most recent plea for help elicited a response that included, "to be perfectly candid as far as I know your company stands alone in switching back?" (meaning back to Sta-Lok). This is the kind of nobody-else-is-complaining-so-why-aren't-you-happy approach that drives me crazy.
Anyway, I have hope for Hayn, but meanwhile Sta-Loks are what we are using.
Fair leads,
Brion Toss
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